Refund Policy

At Digital Frutix, we want customers to have a clear understanding of how refunds are handled for digital products and services.

General Refund Position

Because our products are digital and may be accessed or delivered immediately after purchase, refunds are not automatically guaranteed. Each request is reviewed based on the specific issue and the circumstances of the purchase.

When a Refund May Be Considered

A refund may be considered in cases such as:

  • duplicate payment
  • technical delivery failure
  • failure to receive the purchased digital product due to a verified issue on our side
  • material mismatch between what was purchased and what was delivered

When a Refund May Not Be Available

A refund may generally not be provided in situations such as:

  • you changed your mind after purchase
  • you no longer need the product
  • you were expecting features not clearly described in the product listing
  • you were unable to use the product due to your own software, device, or setup limitations
  • the product was downloaded, accessed, or used successfully

How to Request a Refund

To request a refund, contact Digital Frutix with:

  • your order details
  • the email used for the purchase
  • a clear explanation of the issue
  • any relevant screenshots or supporting information

Refund requests should be submitted within a reasonable time from the date of purchase.

Review Process

Each refund request is reviewed manually. We may ask for additional details before making a decision. Approval is based on the legitimacy of the issue and whether the request meets our refund conditions.

Refund Processing

If a refund is approved, it will be processed through the original payment method. Processing time may vary depending on the payment provider or banking system involved.

Policy Updates

We may revise this Refund Policy from time to time. Any updated version will be posted on this page with the latest effective date.

Contact Us

If you have questions about this Refund Policy, please contact Digital Frutix through the contact information available on our website.

Effective Date

May 7, 2026